CustomerCare Maintenance Agreements

 

To ensure that your facility is properly supported, Gulf States Automation offers individualized and customized CustomerCare programs tailored to fit the specific needs of your facility’s BAS/DDC system.

 

Our service programs include all preventative and/or scheduled system performance calibrations as well as software maintenance. Our comprehensive programs include: all-inclusive support; preventive support; calibration and retro-commissioning. 

Your program can be a customized program to include the following specific items:

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• Telephone support

• Preventative maintenance inspections

• ALC parts pricing

• Time & material rates

• Labor for onsite repair service

• Priority onsite response

• Software upgrade

• Operator training

• Calibration, certification, and testing

• Retro-commissioning